Shipping policy
Shipping Policy
VHUB delivers across Egypt with cash on delivery or card / e-wallet by secure link, door to door, with tracking.
Shipping fees & delivery time
| Zone | Areas | Fee (EGP) | Delivery |
|---|---|---|---|
| Zone 1 | Cairo, Giza, 6th of October, Helwan | 80 | 48–72 hours |
| Zone 2 | Alexandria | 85 | 48–72 hours |
| Zone 3 — Canal | Port Said, Ismailia, Suez | 90 | 48–72 hours |
| Zone 4 — Delta | Qalyubia, Monufia, Sharqia, Gharbia, Beheira, Kafr el-Sheikh, Dakahlia, Damietta | 90 | 48–72 hours |
| Zone 5 — Central | Fayoum, Beni Suef, Minya, Asyut, Sohag | 95 | 72–96 hours |
| Zone 6 — Upper Egypt | Qena, Luxor, Aswan | 100 | 72–96 hours |
| Zone 7 — Remote & Touristic | North & South Sinai, North Coast, Matrouh, Red Sea, New Valley | 150 | Up to 5 working days (120 hours) |
Delivery times are counted in working days (Sunday to Thursday) from order confirmation.
Pre-order items Some items are offered on pre-order while our next batch is in transit. Pre-order items are clearly marked on the product page and dispatch as soon as the batch arrives — we will keep you updated, and you can cancel a pre-order any time before it ships.
Payment Cash on delivery — you pay the courier when your order arrives — or card or e-wallet (Visa, Mastercard, Meeza or a mobile wallet): after we ship, our courier Wingezz sends you a WhatsApp message with a secure payment link. Card and e-wallet orders ship with Wingezz.
Order tracking Once your order is dispatched you will receive a tracking number, and our team will contact you to confirm delivery details.
Please note
- Delivery times may vary during public holidays and peak periods
- Please double-check your phone number and address at checkout to avoid delays
- We deliver inside Egypt only
- VHUB is not responsible for delays caused by incorrect address details provided at checkout