Contact information
Contact Information
Contact VHUB
Questions about a product, an order, or delivery? We're happy to help.
Email: Website: Instagram: @vhub.eg
Response time: we usually reply within 24 hours on business days. For order questions, please include your order number.
Frequently asked
Are VHUB bands original WHOOP bands? Some are, some aren't — and we always say which. We sell genuine WHOOP bands (original, made by WHOOP) alongside VHUB compatible bands (our own aftermarket bands, built to fit, not made by or endorsed by WHOOP). Every product page states clearly which one it is, so you always know what you're buying.
Will a band fit my device? Each band names the tracker it fits in its title. WHOOP One and Peak take WHOOP 5.0 bands (MG bands fit them too), WHOOP Life takes WHOOP MG bands, and a WHOOP 4.0 takes only bands marked 4.0. Message us if you're unsure which tracker you have and we'll confirm before you order.
How long does delivery take? Cairo and Giza: 2–3 working days. Other governorates: 2–5 working days.
Can I return something? Yes — any item still sealed in its original packaging, within 14 days of delivery. Once opened, returns are for manufacturing faults only. Faulty, damaged or wrong items: 30 days, and you choose a replacement or a refund. See our Return, Refund & Warranty Policy.
Do you ship outside Egypt? Not currently — we deliver within Egypt only.