Help & FAQ
Quick answers before you order. Still unsure? Message us and a real person will reply.
- Which band fits?
- Original or compatible
- WHOOP membership
- Delivery & payment
- Returns & warranty
- Pre-order
- Contact
Which band fits my tracker?
Find your tracker below and shop the bands listed for it. Every band's title also names the tracker it fits.
| Your tracker | Bands that fit |
|---|---|
| WHOOP One or Peak (WHOOP 5.0) |
WHOOP 5.0 bands. WHOOP MG bands fit too. |
| WHOOP Life (WHOOP MG) |
WHOOP MG bands. They have the contacts the MG needs for full functionality, so an MG owner should always choose MG bands. |
| WHOOP 4.0 | Only bands that say 4.0 in the title. WHOOP 5.0 and MG bands do not fit a 4.0. |
| Amazfit Helio Strap | Helio Strap armbands and arm sleeve. |
| Google Fitbit Air | Fitbit Air bands. |
Not sure which WHOOP you have? Your membership name tells you: One and Peak come with WHOOP 5.0, Life comes with WHOOP MG. You can also send us a photo and we will confirm before you order.
Original or compatible?
We sell both, and every listing tells you which one you are buying.
- Original — made by WHOOP, Amazfit, Google or ArmFit. Brand new and sealed in the retail box. Marked with a black ORIGINAL label.
- VHUB compatible — our own band range, built to fit, at a lower price. Marked VHUB COMPATIBLE. We never sell one as the other.
VHUB is an independent retailer and is not affiliated with WHOOP, Amazfit, Google or ArmFit.
Do WHOOP trackers need a membership?
Every WHOOP tracker we sell includes a 12-month WHOOP membership, so there is nothing extra to buy to start. After the first year you renew directly in the WHOOP app, and WHOOP charges the renewal at its own price. ArmFit and Amazfit trackers need no membership.
Delivery & payment
| Where | Delivery time |
|---|---|
| Cairo & Giza | 24–48 hours |
| Alexandria, Canal & Delta | 48–72 hours |
| Central & Upper Egypt | 72–96 hours |
| Remote & touristic areas | Up to 120 hours |
- Cash on delivery — pay the courier when the order reaches you.
- The delivery fee depends on your governorate and is shown at checkout before you confirm.
- We deliver inside Egypt only.
Returns & warranty
Changed your mind
Return an item within 14 days of delivery as long as it is still sealed in its original packaging. Once the seal is opened, returns are for manufacturing faults only (below). You pay the return delivery, and we refund you within 7 days of receiving the item.
Faulty, damaged or wrong item
Opened or not, you have 30 days from delivery. We replace the item or refund you, whichever you choose, and we pay the delivery both ways.
Not covered
Damage caused by misuse or accidents.
How does pre-order work?
If an item shows a Pre-Order button, you can reserve it now and we ship it as soon as our next batch lands. You can cancel a pre-order any time before it ships.
Contact us
Email info@vhubeg.com or message @vhub.eg on Instagram or TikTok. We reply within 24 hours on business days.